Jobs at IKEA! Help furnish the world!

What can be more important than people? At IKEA, we provide our co-workers with professional retail training as well as plenty of development opportunities.

Senior Learning & Development Officer/ Learning & Development Officer

Apply now Job no: 520579
Work type: Full time
Location: Shatin 沙田
Categories: Human resources, Retail Support, Warehouse Support

Job Responsibilities:

  • Develop training materials through training needs analysis, course identification and learning matrix design
  • Conduct Induction briefing programs, Customer Service trainings, soft skills and IKEA Culture & Values Training for all staff
  • Demonstrate IKEA Culture & Values
  • Apply training content into daily lives
  • Maintain and update all training materials in line with the latest operations development as well as employee training records
  • Convey IKEA Culture & Values to all staff through different development program and events
  • Responsible to search and coordinate with vendors for appropriate training programs to meet the training & development needs
  • Handle training administration & arrangement in order to achieve overall effectiveness
  • Assist in ad hoc projects

Job Requirements:

  • Guided by IKEA values and passion for Home Furnishing
  • Passionate about people and their development
  • Enjoy sharing the knowledge and skills with others
  • Passion in learning new ideas and support innovative ways of working
  • Good understanding in market knowledge & trends in L&D
  • Excellent presentation, facilitation, communications, interpersonal and project management skills
  • Well-organized and detailed-minded to work in a dynamic environment
  • Strong analytical and ability to make sensible judgment
  • Proficient in using visual aids to facilitate training classes
  • Good command of written & spoken English, Cantonese and Mandarin
  • Geographically mobile
  • 4+ years of solid experience in Training & Coaching, exposure in retail industry is a plus
  • Candidates with less experience will be considered as Learning and Development Officer

To understand more about IKEA, please visit our company website at

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

Apply now

Back to search results

Share this: | More

Already Applied?

Update your details, view your application and progress >> Login

Refine search

Job Type

Job Category


New Territories

Work Type