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Job no: 531460
Work type: Full time
Location: Quarry Bay 鰂魚涌
Job posting date:

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group.

Product Technologist – Health Products

The Job

  • Effectively implement the Standard Operating Procedures that deliver the technical processes to meet Group Own Brand standards
  • Approve new products and ensure that all products consistently deliver quality, safety and legality to meet specification, labelling requirement and customers’ expectations
  • Handle local product registration/notification process for private label products with regulatory authorities
  • Manage customer complaints/feedbacks and proactively provide all technical information/action plan to relevant business parties
  • Manage new products to be tested in accordance with agreed test parameters/protocol
  • Follow up routine test and distribute the test result to Product Development manager and Business units
  • Support in-country Product Development team to select and approve new factory
  • Follow up improvement action plan subject to 3rd party factory audit result etc.
  • Upskill and manage suppliers’ performance by regular factory visit and 3rd party routine factory audit

The Person

  • Bachelor degree holder in Chemistry, Pharmaceutical Science, Chemistry Science, Biomedical Science, Food Science or related disciplines
  • Minimum of 3 years’ experience in health products quality management, experience in retail industry is preferred
  • Proficient knowledge of Health products (Health Supplement / OTC / Medical Devices / Traditional Chinese Medicine/ Health food) related manufacturing or product development
  • Familiar with HK regulation for Health Supplement / OTC / Medical Devices / Traditional Chinese Medicine/ Health food regulatory requirement and registration procedures
  • Strong knowledge in manufacturing processes and retailer QA/QC practices
  • Experience in GMP, HACCP, ISO13485 and internal audit is preferred
  • Excellent oral and written communication skills in English

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website:

We are an equal opportunity employer. Personal data collected will be kept and handled confidentially by authorised personnel for recruitment purposes only. We will retain the applications of candidates not selected for a period of no more than 24 months. A copy of our Privacy Policy can be accessed by visiting our Company website.

Issued by The Dairy Farm Company, Limited

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