Jobs at IKEA! Help furnish the world!

What can be more important than people? At IKEA, we provide our co-workers with professional retail training as well as plenty of development opportunities.

兼職顧客服務助理 Part Time Exchange and Returns Co-worker

Apply now Refer a friend Job no: 497729
Work type: Part time
Location: Shatin 沙田
Categories: Customer Services, Retail Operation, Retail Support, Sales & Merchandise, Sales & Marketing






  • 你成熟主動及擁有良好顧客服務態度,以客為先
  • 你喜歡與人溝通及重視團隊合作
  • 你對家飾家品業充滿熱誠
  • 你能操流利粵語及普通英語
  • 你熟悉一般電腦運作
  • 你擁有中五或以上學歷
  • 歡迎對零售業充滿熱誠的應屆畢業生加入我們



  • 提供最佳顧客購物體驗,為顧客提供滿意的服務,從而吸引顧客再次到訪宜家家居
  • 了解顧客需要,有效處理提貨,退換貨物,退款,顧客投訴及各項查詢
  • 主動了解有關宜家家居的產品,解決方案,政策及操作程序的更新
  • 了解如何組裝產品,從而為有組裝困難的顧客提供協助。當有需要時,為顧客安排零件更換
  • 聆聽顧客的意見,並與部門分享,尋求改進空間








如有任何查詢,歡迎 WhatsApp 9438 6523


To understand more about IKEA, please visit our company website at

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

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