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What can be more important than people? At IKEA, we provide our co-workers with professional retail training as well as plenty of development opportunities.

Commercial SFM & Bistro Manager



Apply now Refer to a friend Job no: 529393
Work type: Full time
Location: Tsuen Wan 荃灣
Categories: Food & Beverages

 

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

 

WHY WE WILL LOVE YOU

  • You have experience of using commercial opportunities to attract visitors
  • You have experience of managing/leading and developing a team
  • You have experience of creating and executing action plans
  • You have experience of marketing and activity planning
  • You have business experience and knowledge from either IKEA Food or another part of IKEA retailing
  • You have experience of high volume restaurant operation
  • You are preferably gained in an IKEA store or similar food service/hospitality environment
  • You have knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantages
  • You are ability to read and understand written English and good communication in English
  • You are proficient in MS Office
  • You have at least 5 years of experience of management role in high volume restaurant

 

WHAT YOU WILL BE DOING DAY TO DAY

  • Monitor and secure the operations of SFM and Bistro adhere to the IKEA Quality and Food Safety and meet relevant local legislation at all times
  • Lead and inspire the SFM and Bistro team with customer focus mindset and deliver great service, attitude reflecting IKEA values and high-quality products to customers
  • Work with IKEA Food Manager in formulating and executing Food strategy and action plan to support Store and Country Business Plan and the IKEA Food Direction & Strategy
  • Work closely with Communication & Interior Design (Com&In) department and the Commercial Activity Leader to prepare and execute vitality and activity plan with reference to the Swedish celebrations, IKEA Food action plan and Commercial Calendar
  • Secure the implementation of store activities and promotion timely and effectively in SFM and Bistro with right sales forecast, merchandising method, manpower and co-worker and customer engagement activities and then follow up the result for future improvement
  • Work closely with Communication and Interior Design function to present the SFM & Bistro range with updated merchandising communication and according to IKEA Concept
  • Responsible for setting and agreeing sales goals, KPIs with the team and follow up regularly and take action when deviation arise
  • Work closely with Commercial Restaurant Manager/ Leader and Core Area manager/ HFB leader to maximize the exposure and sales opportunity of SFM products in store
  • Secure a competent and high-performing team in which you inspire and motivate the team to achieve goals, empower and recognize co-worker contribution and develop talents to secure succession planning in your area
  • Know the local market situation and potential and take appropriate actions and feedback to SO IF team when necessary

 

TOGETHER AS A TEAM

  • To create an enjoyable, convenient and successful customer shopping and buying experience
  • Ensure that our customers are provided an irresistible food offer, in a welcoming atmosphere and neat environment that gives our customers a good reason to return.

 

STAFF BENEFITS

Annual Fixed Bonus, 6 to 7 days Rest Day per month, 17 days Public Holiday, Paid Leave (e.g. 12 to 18 days Annual Leave, 14 weeks Maternity Leave, 5 days Paternity Leave, 1 week Marriage Leave), Employee Medical Coverage, Non-Contributory Retirement Plan, Staff Purchase Discount, Birthday Coupon, Referral Bonus, Excellent Career Path 

 

Kindly WhatsApp 9438 6523 for any Queries.

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized. Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department. Applicants not heard from us within six weeks may consider their applications filed for future reference.

To understand more about IKEA, please visit our company website at www.IKEA.com.hk

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

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