Jobs at IKEA! Help furnish the world!

What can be more important than people? At IKEA, we provide our co-workers with professional retail training as well as plenty of development opportunities.

IKEA Food L&D & Operation Support Specialist



Apply now Refer to a friend Job no: 530023
Work type: Full time
Location: Shatin 沙田
Categories: Food & Beverages

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

 

WHY WE WILL LOVE YOU

  • You can support timely and accurate completion of assigned tasks
  • You are self-reliant and motivated with proven ability to work as part of a team as well as independently
  • You have the ability to communicate confidently and clearly with various audiences both verbally and in writing
  • You have good analytical and numerical skills
  • You have strong business understanding and a background with the customer in focus
  • You have strong facilitation skills
  • You are fluent in English (written and verbal skills)
  • You have minimum 1 year of experience in F&B or Retail industry
  • You have minimum 1 year of experience working with food operations or similar and delivering results
  • You obtained a bachelor degree in Food Science or other related disciplines

 

WHAT YOU WILL BE DOING DAY TO DAY

  • Transfer and deliver the updated Learning & Development documents, knowledge, videos to NA IKEA Food team. Conduct administer programs that train employees and improve their skills and knowledge
  • Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment. Monitor execution of country training calendar and follow up on the deliverables and outcome of the learning activities in NA market
  • Leverage the full potential of the IKEA concept, tools, manuals, guidelines and other best practices to encourage IKEA Food team
  • Cooperate with HR Learning & Development team to establish Food talent pool, ensure that IKEA knowledge can be promoted more widely from top to bottom
  • Responsible for developing and implementing common operational framework, PPSI, plans and related tools to deliver to the business goals
  • Execute, and facilitate where necessary, the units to drive food operational excellence – in-store logistics, food production, meeting the customer, equipment and sustainable operations in NA market
  • Be the facilitator and communicator of Operation Instruction to observe the execution and track status. Lead information and escalation process to let performance excellence throughout the year
  • Deliver that food operations are compliant with IKEA standards and local legal demands
  • Applies the operations of all IKEA food areas in the IKEA store operate in accordance with IKEA Quality, Food safety requirements, and other relevant legislation
  • Act in accordance with the IKEA sustainability direction and work with kitchen production team to take actions that contribute to sustainability, such as waste management

 

TOGETHER AS A TEAM

  • To deliver sustainable , extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. IKEA Food offers attracting visitors to the stores, encouraging IKEA store visitors to stay longer and enjoy more, making it fun and joyful for everyone, offering great food with quality at the lowest prices, giving visitors a tasty reason to return again and again, and providing co-workers with a chance to rest and re-charge. IKEA Food supports the IKEA store in selling more IKEA home furnishing products and strengthening the Swedish & low-price profile.

 

STAFF BENEFITS

Annual Fixed Bonus, 5-Day Work Week, 17 days Public Holiday, Paid Leave (Paid Annual Leave, 14 weeks Maternity Leave, 5 days Paternity Leave, 1 week Marriage Leave), Employee Medical Coverage, Non-Contributory Retirement Plan, Staff Purchase Discount, Birthday Coupon, Referral Bonus, Excellent Career Path

 

Kindly WhatsApp 9438 6523 for any Queries.

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized. Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department. Applicants not heard from us within six weeks may consider their applications filed for future reference.

To understand more about IKEA, please visit our company website at www.IKEA.com.hk

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

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