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Commercial Activity and Event Leader, IKEA North Asia



Apply now Refer to a friend Job no: 531437
Work type: Full time
Location: Shatin 沙田
Categories: Interior Design / Visual Merchandising

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

  • You have significant experience of working with vitality, commercial activities
  • You possess a design-based education
  • You have proven success in managing, inspiring, leading and developing people and creative processes
  • You are experienced in visually expressing a brand identity
  • You have visual competence, including a keen eye for aesthetics
  • You have proven customer-focused mindset
  • You are able to demonstrate clear communication and coaching skills, i.e. the ability to explain verbally concepts and visual interpretation
  • You are able to set and implement action plans over a number of years, set expectations, provide clear direction and follow up goals
  • You have proven ability to prioritise and organise work and the work of others in order to make the most efficient use of time available and meet agreed goals and deadlines
  • You are able to communicate confidently and clearly in English
  • You have experience of problem solving
  • You are computer proficient with the knowledge and experience of using relevant software, e.g. AutoCAD, Revit etc.
  • You have at least 5-8 years of visual merchandising/interior design experience, preferably in home furnishing industry

 

WHAT WILL BE DOING IN DAY TO DAY

  • Lead and inspire the Visual Merchandising/Activity Managers and CALs and develop their visual merchandising and range presentation competence in order to strengthen the uniqueness of the IKEA identity in the stores, customer meeting points and sales support areas
  • Support the Visual Merchandising/Activity Managers and CALs in creating inspiring range presentation solutions that reflect life at home activities with seasonal relevance connected to the commercial activities
  • Challenge the Communication & Interior Design teams to improve their knowledge of people's life at home, gather insights from gathered intelligence and translate this knowledge into creative, aesthetic and commercial home furnishing solutions that exceed customer expectations
  • Actively support the development of the country business plan, contribute in delivering the department action plan and ensure that all store design initiatives are focused in order to grow our business and support sustained long-term profitability
  • Contribute with deep knowledge and competence of working with commercial activities and vitality throughout the store, including taking fast action on commercial opportunities when they arise and understanding the impact these actions will have on the financial results
  • Actively contribute in the global Visual Merchandising Leaders network and share global directions and tools with the Visual Merchandising/Activity Mangers in the stores
  • Coach and support the Visual Merchandiser/Activity Managers and CALs in using global tools, proven solutions, best practices and when needed make the global solutions locally relevant. This will guarantee high quality, simplicity and efficiency
  • Secure up-to-date knowledge about life at home activities, retail and trends in order to support the Visual Merchandiser/Activity Managers in workshops to generate creative directions that inspire and surprise visitors through a strong visual impression
  • Be actively involved the country commercial calendar activities/ planning and secure the vitality of the IKEA store and customer meeting points with CAL team, Range Solution and Graphic Leader and use good examples from other countries to ensure customers feel inspired
  • Provide clear and precise communication to all external and internal customers
  • Be actively involved in the entire recruitment process of each Visual Merchandising/Activity Manager
  • Secure a successor and successors for all store Visual Merchandising/Activity Managers by constantly searching for potential candidates.

 

WORKING HOURS & LOCATION

  • Opening hours of Customer Support Centre: 9:00-18:30
  • Working hours: 9 hours per day
  • Working location: Shatin Service Office

TOGETHER AS A TEAM
To build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment

STAFF BENEFITS
Annual Fixed Bonus, 10 days Rest Day per month, 17 days Public Holiday, Paid Leave (e.g. Paid Annual Leave, 14 weeks Maternity Leave, 5 days Paternity Leave, 1 week Marriage Leave), Employee Medical Coverage, Non-Contributory Retirement Plan, Staff Purchase Discount, Birthday Coupon, Referral Bonus, Excellent Career Path

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized. Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department. Applicants not heard from us within six weeks may consider their applications filed for future reference.

To understand more about IKEA, please visit our company website at www.IKEA.com.hk

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

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