Jobs at IKEA! Help furnish the world!

What can be more important than people? At IKEA, we provide our co-workers with professional retail training as well as plenty of development opportunities.

Communication and Change Specialist

Apply now Job no: 527204
Work type: Full time
Location: Kwai Chung 葵涌
Categories: Retail Support

Job responsibilities

  • Steer communication and change management in a controlled way to maximize motivation for all people involved to embrace and support the implementation
  • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Support the design, development, delivery and management of communications
  • Conduct impact analyses, assess change readiness and identify key stakeholders
  • As the expert in change implementation, share knowledge with colleagues to support their competence development
  • Provide input, document requirements and support the design and delivery of training programs
  • Support Project Implementation Manager to secure the successful implementation of global projects and local initiatives and co-or-ordinate all relevant readiness initiatives in the organization
  • Support Project Implementation to clarify and secure the necessary prerequisites, including correct budget and business plan input on country and store level, in co-operation with the respective functions
  • Support Project Implementation to constantly monitor performance against agreed budget and goals of current projects, inform the correct stakeholders and take action accordingly
  • Live the IKEA values and nurture a living IKEA culture that values the diversity of our customers and co-workers and inspires extraordinary achievements in the defined area of responsibility
  • Working Location: Kwai Chung

Job requirements

  • Excellent ability to lead and implement change in a complex environment
  • Excellent leadership skills
  • Excellent skills in presenting, facilitating and influencing others and the ability to provide business relevant information in a transparent way.
  • Good project management skills with a proven record of delivering successful skills
  • Good conflict management skills
  • Good training skills with the ability to plan and execute trainings for different user groups
  • Understand the country’s business plan process
  • Good understanding and actively use all IKEA manuals, particularly In-store Logistics and Retail Supply Integration the IKEA way manuals
  • Excellent understanding of the IKEA Code of Conduct, regulations and legislation relating to health, safety and security

To understand more about IKEA, please visit our company website at

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

Apply now

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