Jobs at IKEA! Help furnish the world!

What can be more important than people? At IKEA, we provide our co-workers with professional retail training as well as plenty of development opportunities.

Web Merchandising Specialist

Apply now Job no: 517087
Work type: Full time, Part time
Location: Shatin 沙田
Categories: Customer Services, e-Business / e-Commerce

Responsibilities

  • To ensure that there is a good understanding of the customers’ shopping journey on the IKEA website. Secure that visitors can search, find, choose and buy in the optimal way
  • To secure that the agreed product range is visible and buyable on the IKEA website within the agreed lead-time and cost frames. Administer product change dates in an accurate and timely manner
  • To optimize presentation and the sorting and filtering of online products to maximize all sales opportunities
  • To present the product range online in a commercial way to encourage customers to buy more by making it easier for them to find the right products and solutions
  • To continually merchandise the strategic products, and price and volume products so that they are strongly promoted across the website
  • To create recommendations for sales steering and the most relevant and commercial cross selling, up selling and add on opportunities
  • To support commercial activities and the commercial calendar, which will convert more visitors to customers and generate repeat visits
  • To create web analytics reports (weekly/ monthly/ bi-monthly) so as to review sales performances and react accordingly
  • To identify and monitor the multi-channel and online developments of key competitors

Requirements

  • Form 5 or above, with minimum 2 years’ working experience in retail industry
  • Passion in home furnishing and IKEA culture & values
  • Good command of written English and Chinese
  • Hands on PC skills, esp. MS Word & Chinese Word Processing
  • Willing to learn, detail-minded and well organized
  • Knowledge of eCommerce and web merchandising methods will be an advantage

To understand more about IKEA, please visit our company website at www.IKEA.com.hk

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

Apply now

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